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CFD Publications Return Policy

 

Policy:
Any returns must be sent back to CFD Publications within 30 days of shipping date and must be accompanied by a copy of the invoice.  All books must be in resaleable condition.  Refunds are for of the price of the product only.  Additionally, shipping charges incurred due to the return or refusal of an order are the responsibility of the customer.  CFD Publications will pay return shipping charges if we are in error.  Items returned after the 30 day return period will be sent back to the customer under separate cover with a bill for shipping charges incurred.

Damaged/Defective Product:
Any damaged or defective product must be reported within 10 days of delivery date.  If not reported by that time, no refund will be issued.  When reported, CFD Publications will file the proper claim and replace the damaged or defective product.

Refused Shipments:
Customer is responsible for return shipping costs if the order is refused without cause.  A $5.00 handling fee will also be billed.

 

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Copyright 2004 - 2013 Cheryl Driggs
Last modified: 07/15/2013